Terms & Condition

If an item is returned for failed delivery, buyer will be responsible for all shipping charges incurred by the seller.

Since we deliver using express courier, we are sorry we cannot deliver to a PO Box address.

Accepted Payments: Unless specially designated on the listing, we gladly accept:
Paypal, American Express, Visa, MasterCard, Discover, cash on delivery for many items in Lebanon, payment in our offices in cash or check, or payment through western union.

For direct wire transfers, or Western Union payments, please contact us.

RETURNS: No returns unless defective. Manufacturer warranty (where available) replaces / repairs defective manufacture. Please check the Warranty that comes with your package and return address for repairs. Please send directly to manufacturer, and not to our address.

Buyer will have to pay for the 2 way shipping in case of a return of an original brand mobile, except in DOA, Manufacturer will pay shipping cost.

REFUNDS POLICY:
1- Downloadable goods: E-books, utilities & software items have 100% refund policy for 30 days if not completely satisfied.
2- Services: Sevices delivered to the user cannot be refunded.
3- Flowers: Flowers delivered to the end user cannot be refunded, however a cancelled order at least one day before delivery time, can be fully refunded.
4- Apparel: Apparel can be exchanged for same or better value as long as it has been returned within 1 day int he same condition as it has been received.
5- Gifts: can be refunded 100% or exchanged as long as the product is not damaged and is in the same condition as it has been received.

Feedback

In the event you feel like you have a problem with your order, please email us and we will do our best to make it right.

Emails: We respond to ALL emails.

International Orders: Please email us in regards to shipping to your country, and specific payment requirements, if your country is not listed. All orders will have online tracking through the international shipper website.

Transit Time: Please remember that most carriers do not deliver or pickup on weekends and holidays. Factor that in when you estimate how fast we ship your item and how soon you will receive it.

Military / APO addresses: We will ship to military addresses..

Turnaround Time
Approximately 2 weeks for delivery from time of placing orders. Please bear in mind that if you are paying by bank wire /transfer, this might take longer to clear the funds. All items are in stock at the time of the post. In the unlikely event an item is oversold, we will be glad to work with you to find an amicable resolution OR PROVIDE FUL REFUND.

FAILED DELIVERY: If shipper makes their delivery attempts and you are not there to receive the package, the item is sent back to us. At that time you will be refunded LESS THE SHIPPING FEES BOTH WAYS! No exception. By buying, you agree to this policy.

Signature Required: A signature is required on every shipment. Please make sure you have arranged for someone to accept the package.

Shipping Insurance: All shipping prices include shipping insurance fees in case of damage or lost goods. Please report immediately in case of damaged goods.

Online Payment: All our products are sold through third party payment gateways, we do not collect or have access to any financial information from you on our servers.

Please read before you place your order. In order to avoid any problems in the future, please do not place your order if you do not agree with our terms and conditions.

Allow 2 - 3 weeks for delivery as follows

Processing Time: From the time we received your order to the time we start to packaging your order. One or two days to confirm your payment from our payment gateway, 1 to 2 days to get your order looked at, , and to make sure the shipping address is correct.

Minimum time: 1-4 business days.
We do not process your order on saturdays or Sunday or public holidays. Allow an additional 1 to 2 business days for weekend orders.

Packaging Time: After your order is processed, we send it to the Manufacturer. If the product is still in stock, it will be shipped in a day or two. You will be notified if your order is not in stock.

Minimum time: 1-2 business days

Shipping Time: The time it takes for the shipping company to drive or fly your package to you.
Expedited Shipping: Most shipped package are delivered within 4-8 business days from the day they are shipped.

Please note the time it takes to deliver your produt depends on the type of shipping chosen.

By Placing an order you are deemed to have accepted our Terms and Conditions.

Contact us at:
Lebanon: 5th Floor, Lahoud Building, Sarba, Lebanon
Tel: +961-9-63 83 61 Cell: +961-3-966601